Q: What happens to information stored in the cell phones?

A: It’s erased, broken, melted, mutilated and spindled. If that fails, it’s also destroyed.

Cell phones that are recycled are broken down to individual components, metals and plastics. This process destroys any information stored on the phone.

Phones that are refurbished for reuse in other markets are “flashed” to allow new software to be loaded. This erases the phone’s memory. No old data will remain on the unit. Along with new software, a new number will be assigned to the phone.

Q: Why are cell phones so harmful to the environment?

A: Modern devices use numerous metals and plastics. These are harmless if properly used and properly disposed of at the end of the unit’s useful life. It is only when these materials enter our air, soil and water that they can become toxic.

Think of a ridiculous analogy: If it were possible, would you drink your television set?

Many of the materials that we use in everyday life would be toxic if taken internally. Keeping these materials out of our air, soil and water is vitally important.

Q: What’s the catch?

A: There isn’t one. We want you to recycle, so we encourage you with some good-old-fashioned American cash. Naturally, we have some Terms and Conditions, but we do our very best to keep them to a minimum.

Q: I didn’t find my question in your FAQ?

A: We’re nice people. Give us a call —1 (866) 874-6759. We promise that we’ll try our very best to answer your question.

Thanks for visiting our FAQ.

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